We all know how the recruitment process works, but what about from a recruiter's point of view? In this article, discover a recruiter's advice for a very important part of the selection process: the phone interview.
Article written by Enrica Vincenti, translated by Cherie Gamble
The 2 main purposes of a CVAs you already know, a well-written CV has two main purposes:
- Present your skills, experience and education as effectively as possible;
- Act as a "call to action", to ensure you are invited for an interview.
- The email you send along with your CV and cover letter should encourage the recruiter to read your CV (don't assume that recruiters will automatically open attachments, they need a reason to do so!)
- Your CV should be structured to ensure that you are contacted for a first phone conversation;
- A good phone conversation will give the recruiter a reason to invite you in for an interview to get to know you better.
First phone contact - no prior warningThere's no set time or date for recruiters to call you. They can do so at any moment, especially if they have just come across a CV they found particularly impressive. You will more than likely answer the phone to hear, "Hello, Mr. White from Recruitment Agency X, I'm calling about your application for the position of X." And you probably won't be expecting it. Next tip to save your application:
You actually can put off a phone interview, as long as you have a little intelligence and a lot of initiative. You can easily ask recruiters to call you back in (no more than) 20 minutes, by explaining that you are aware of the importance of the call and would prefer to go to somewhere quieter in order to be able to concentrate. Second tip: Make a note of the recruiter's name and the company they are calling on behalf of. We all know that real job seekers apply for around five or six jobs a day, mostly at different companies. It's understandable that you might momentarily forget what job you applied for. Third tip: Answer, but reschedule the conversation for later. Now that you've managed to gain a few extra minutes, it's time to make the most of them! Fourth tip: Quickly go back through the list of jobs you have applied for and find the company! Read over the position's main responsibilities and find out more about the company. Nothing annoys employers more than candidates who are totally unprepared and don't have a clue what they're talking about. The company needs to know that you are serious about your application and ready to go the extra mile. Forgetting the company or the position you applied for will definitely work against you. Fifth tip: prepare a brief presentation about yourself, what you are currently doing and your short-term career goals. You will have much less time to get your message across than during a face-to-face interview and, what's more, you won't be able to use non-verbal communication and body language to support your answers (in other words, the interviewer won't be able to see your eyes shining with interest and motivation). You will have to convey your motivation with words alone, which is why preparation is crucial. If necessary, write down the most important points you wish to cover during the interview so that you can check them whilst on the phone. A while back, I interviewed a candidate on the phone who spoke in monosyllables and answered my questions with "Okay" on several occasions (Warning: "Okay" is informal and definitely not recommended during an interview). The candidate lacked arguments, interaction and, in my opinion, had limited interest in the company. Result: The conversation ended with a "Thanks for your time, I wish you the best for your career." Remember the selection process that I mentioned above? Do you think this candidate was invited in for a face-to-face interview? Unfortunately not. If you bear these 5 tips in mind, you will be able to manage phone interviews more effectively and hopefully make a good impression! Happy job searching!
"If you're not ready to face an interview, take your time!"